You can order supplies for your existing disc repair machines through our secure online store!  We accept american express, visa, mastercard, discover, and paypal.

We sell aftermarket products for most of the major disc repair machines found on the market today.  If you don't see a part or component you need, or your machine is not listed in our store please contact us with your requirements!  sales@discmagic.net 

If you wish to reach us by telephone our main office number is (734) 956-3500

We are continuously developing new products, let us know what you need, we may be able to help!

We accept Visa, Mastercard, Discover, American Express, PAY PAL, company checks, cashiers checks, and money orders. All payments are processed throught our *AUTHORIZE.NET secure on-line storefront.

Yes!  We are accept orders over the phone.  You can reach our main office at (734) 956-3500, or just send an e-mail to sales@discmagic.net with your contact information, and someone from our sales team will call you promply to process the order. 

If your having any difficulty upon checkout with the online store shipping calculator, just send an e-mail to sales@discmagic.net.  If you think the shipping charges just don't seem correct, or you do not see the selection you would like to use please e-mail our sales dept.

A representative of our sales team or customer service will contact you.

Sometimes the shipping calculator can be in-accurate due to the small size of the products we often ship.  This can be noticeable with small sanding disc orders, or very small qty orders.  If you think the shipping calculator is quoting you too high price...STOP!  and contact us!

We are a friendly company and are here to help, and want to make sure your order is accurate and arrives in a cost-effective, timely manor.  Please e-mail or call us and we will double-check the accuracy of your shipping charges and verify the costs! 

E-MAIL:  CUSTOMERSUPPORT@DISCMAGIC.NET

Yes, we offer corporate accounts, business accounts, library accounts, and term accounts for government entities. Contact our sales team at sales@discmagic.net to set up a term account, or call our main office at (734) 956-3500.

Yes, we offer special pricing for large volume disc repair houses, and corporate accounts.  Please e-mail us, or call to discuss your specific supply needs and type of equipment that you are currently using. 

Yes we can!   We can support and ship to your individual storefront or private disc repair locations,  and arrange to invoice your corporate offices.  Please call to discuss a customized corporate account.  (734) 956-3500, or e-mail our sales team and we will contact you!  sales@discmagic.net

Our premium polishing compounds are designed for use in optical disc repair equipment.  These special formulas are used for the resurfacing of cd's, dvd's, and video game disc's in conjunction with the necessary micro-abrasive cutting and polishing pads and sandpaper used in "higher-end" disc repair machines.  These compunds are designed to work with machines, not by hand. 

Listed on our disc repair machine supplies page you can find information about which of our special formulas is right for your existing disc repair machine.  If you have any questions, just send us an e-mail and we will be glad to assist you in selecting the right compound for you.  customersupport@discmagic.net

STOP!!!  Each premium compound we offer has been specifically designed for use a specific machine.  For example, the polishing compound for RTI Eco brand machines is FAR different than what is used in the CD repairman machines, and cannot be interchanged.  We have spent countless hours testing, blending, and tuning each specific formula - for each specific machine.  Please make sure you are selecting the right formula for your exact machine.  

If you have any questions, or are unsure what type of machine you have please let us know!  We can help you determine which brand machine you have, and select the right formula.  Just e-mail us at: sales@discmagic.net, or give us a call:  (734) 956-3500

Absolutely!!  Our polishing compounds are Premium Compounds, and of the highest quality available. All of our products have been fully tested in each specific disc repair machine to produce superior optical clarity.  We do not sell cheap knock-off compounds as some other websites are offering.  All our products come with a full 14 day money back guarantee!!  If you are not satisfied in any way after using one of our products please CALL US!!  We are here to help! 

We are disc repair experts, and have developed these premium aftermarket products to offer the consumer an excellent alternative option for your disc repair supply needs. 

Not all discs can be repaired.  See our test chart to determine if your disc is a candidate for resurfacing-Click Here For Chart.

You can mail your disc's to DISCMAGIC P.O. BOX 846 TAYLOR, MI  48180-0846.  Don't forget to download, print out and include your disc repair service form with your shipment of damaged discs.  Download the form on our disc repair page.

* If you are need need of overnight disc repair service, please contact our sales team and we will provide you will an overnight mailing address and exact turn-around time for your disc's to be repaired.  Depending on our production volume at time of order, most emergency disc repairs are processed in 24 hours and sent back to you via overnight delivery.  Contact us for emergency disc repair pricing.

We have a number of disc repair packages available to suit your needs, small or large.  Pricing ranges from $5.00 per-disc for individual disc repair, and as low as $1.85 per-disc for our 100 disc repair package. These prices include USPS prioroty shipping in all directions!  For bulk repair pricing in excess of 200 disc's, please contact our sales team:  SALES@DISCMAGIC.NET.   We will custom taylor a disc repair package and pricing based on your business needs! 

Please visit our Disc Repair page, or our Online Store to purchase a disc repair!

A disc mailer is a specially developed envelope for mailing disc's through the U.S. postal service.  These mailers are designed to keep the cost of mailing a disc to standard first class postage.  We use both a single, and dual disc design mailer. 

One side of the mailer has a special pocket for your disc to sit in securely, and the opposite side has the customer information form and return shipping information for you to fill out. 

You will notice a HUGE difference between our mailers and the "On-Line Video Rental" market cheap, flimsy disc mailers.  We have tested a number of disc mailers for our repair service and have found excellent results in these *E-Key mailers.  Postal processing macinery is very rough on disc's, and these are developed with a special "offset disc pocket"  to combat postal processing machinery, and help reduce breakage.

You can learn more about these mailers, and the patented technology at  www.ekeymailer.com. 

If your disc(s) do not play, or will not load upon return to you, please notify Discmagic within 7 days and we will resurface the disc(s) again at our expense*.  You will be responsible for sending the disc's back to us for repair, and in turn we will provide shipping back to you.  Every disc is inspected by a human after the repair process, and every effort is made to provide the highest quality disc repair available on the market!   Our operators will mark on the disc itself any permanent damage that might not allow the disc to play.  If your disc has any of these markings from our operators, the disc cannot be fully repaired. 

If your disc has any top side damage, foil damage, crack or brakes the disc cannot be repaired!  Please review our DISC INSPECTION CHART to determine if your disc has damage that cannot be repaired.  If your disc has any of these types of permanent damage, we WILL NOT resurface the disc again. 

Please note we DO NOT provide refunds on disc repair, we will only try and repair the disc's again, or provide you with a coupon for future disc repair.  Not all disc's can be repaired. 

*note special conditions

We do not assume any responsibility for items lost through the U.S. mail, or any other shipping service.  We do not assume responsibility for any damage that is done to your disc's during transport to our facility, or back to you.  We cannot control what happens outside our facility!  We HIGHLY recommend the use of our disc-transporters for shipment.  You place your disc's inside the plastic transporter, then inside a box for shipment.  With this method, the disc's are not exposed to the "Outside Elements", the rough treatment by postal processing machinery, and have more protection!  Below is an example of our "Disc-Transporters" 

Insurance is also available from shipping company's like U.S. Postal Service, and UPS at a reasonable cost.  Another way to add security to your shipment is to use a service like "Priority", that will provide you with a tracking number so you can keep tabs on your property.  In the event a shipment is lost, you can provide this tracking number to your shipping company to help locate your package.

Yes!  All the products we carry are factory OEM supplies for your ECO Brand disc repair machine.  We are an authorized RTI - Disc Check factory distrubutor.

UPDATED 1/2/2017:   ALL SUPPLIES LABELLED ELM OR ECO WILL WORK IN YOUR OLDER RTI MACHINE.  

YES!  We are an authorized ELM Japan, and an RTI distrubutor for all ELM factory supplies and ECO Series disc repair machines.

No!   OEM supplies must be used in our machines, OEM supplies are designed for specific use in our machines.    Aftermarket and Non OEM supplies can be harmful to your machine, and will VOID YOUR WARRANTY.    Supplies not designed for use in ELM-RTI brand machines can damage your machine, causing overheating of the main motor, problems with disc quality, pre-mature failure of the bearings, and possible damage to the expensive electronics in the equipment.   

If you are not sure if the products you purchased are OEM, contact us and we can help identify this for you

A common question we hear is "Is this a true factory warranty" on your used RTI machines?

Answer:  ABSOLUTELY!!  We are an exclusive online outlet for all the used factory refurbished and trade-in RTI disc repair machines, and an authorized RTI distributor.  Many machines come into trade at the factory as customers expand and upgrade their business to handle larger disc repair needs.  The most common machines we see are ECO-SMART and AUTO-SMART machines that come in on trade. 

All machines are factory refurbished at the RTI factory in Lincolnwood, IL then shipped to Discmagic, LLC for sale on-line to the general public.  All machines come with a 1 year factory warranty.

You can always contact us for further information on a specific machine, or just with general questions:  customersupport@discmagic.net

If you would like to be placed on the waiting list for used RTI machines, please contact our sales department for information.  If you are in immediate need for single, or multiple machines please let us know.   This is often the case with new franchise locations, or multi-store operations.

(734) 956-3500 or e-mail: sales@discmagic.net

(We experience a high demand for the factory refurbished used machines, and sell quickly once posted and available for purchase on the website to the general public)

Yes!  On-Site disc repair demo's are available, we can some to your store and let you operate one of our macines first hand!  Please contact sales or customer support to schedule a demo!  Its Free!!    

All of our products for JFJ machines are aftermarket products.  These have all been developed and tested in-house by the Discmagic team to improve the performance of your JFJ brand machine.  We stand behind all our our supplies and offer a full 100% refund of your money if not satisfied!  

If you have a machine you would like to sell on our website just call or send us an e-mail:  customersupport@discmagic.net

Listing a machine is easy with us!!  We will need a description of the machine, and about 3-4 photos.   Someone from our team will evaluate your equipment and contact you to discuss asking price, market value, etc.

We sell all makes and models of used disc repair machines found on the market today.  Most of the machines we have for sale on our site are trade-in machines we have accepted from customers who have purchased a new RTI-ECO or Discmagic "Cyclone" machine.  The others are customer consignment machines. 

Yes we accept consignment machines for sale in-house.  Its an easy process; first call and speak with a member of our customer support or sales team.  Then ship your machine to Discmagic for evaluation, clean-up, video and listing on the web.   Your machine goes into our used machines for sale inventory and is offered to our existing customer base.  When the machine sells, we pay you in full for the agreed upon price.  No hidden fees, no hassle for you .  We do all the work - you cash the check!